Shipping & Delivery Policy
At ShipGlow, we are committed to ensuring your orders are delivered as quickly and reliably as possible. Please review our shipping and delivery details below.
Order Processing
- All orders are processed within 2–5 business days.
- Processing may be delayed during high-volume periods, holidays, or due to supplier delays
Shipping Times
Our estimated shipping times vary depending on your location and the supplier’s warehouse. Below are average estimates:
- United States: 10–20 business days
- Canada: 12–25 business days
- Europe: 10–25 business days
- Australia & New Zealand: 12–30 business days
- Other Countries: 15–30 business days
Note: Shipping times are estimates and cannot be guaranteed.
Shipping Costs
- Standard shipping is free for most products.
- Expedited shipping (where available) will incur additional costs, calculated at checkout.
Tracking Information
Once your order has shipped, you will receive a tracking number by email. Please allow up to 3–7 business days for tracking updates to appear.
Customs and Duties
For international orders, customs or import taxes may apply. These fees are determined by your local government and are the responsibility of the buyer.
Delays and Issues
While we strive to meet estimated delivery times, delays may occur due to customs, public holidays, or unforeseen logistical challenges. Your patience is greatly appreciated.
If your order hasn’t arrived within 30 business days, contact us at [email protected] for assistance.
Lost, Delayed, or Damaged Packages
If your package arrives damaged or is significantly delayed, please email us with your order number and details at [email protected]ore. We will investigate the issue and work to resolve it with our supplier.
Contact Us
For any shipping-related questions or issues, please reach out to us at [email protected].