We know that sometimes mistakes happen and you need to return an item. If you’ve purchased a product directly through our website, you can return it to us for a full refund or exchange within 30 days of delivery. If you purchased your product somewhere else (like Amazon or eBay), please contact the seller directly to return your item.
So that we can sort out your return, [email protected] with your order number and the reason you’d like to send your item back. We will then send you the necessary details for your return shipment.
Eligibility for Returns
- Items must be returned within 30 days of delivery.
- Items must be unused, in their original condition, and in the original packaging.
- Certain items, such as personalized or intimate goods, are non-returnable.
Conditions for Returns
- Returns are accepted for defective, damaged, or incorrect items.
- To initiate a return, please email us at [email protected] with your order number and reason for return.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance for high-value items.
Refunds or Exchanges
- Once we receive and inspect your return, we’ll notify you of the status. Approved returns will be refunded to the original payment method within 10 business days.
Exceptions
- Items on sale or clearance may not be eligible for returns.
- Any item returned without prior authorization may not qualify for a refund.
For additional information or questions, please contact us at [email protected].
CANCELLATION TERMS
Order Cancellations
If your order has already been processed or shipped, cancellation will no longer be possible.
Orders can only be canceled within 24 hours of placing them.
Refunds for Canceled Orders
- Approved cancellations will be refunded in full to the original payment method within 5–7 business days.
- Please note that if the order has already been shipped, you may be eligible for a return instead (refer to our Return Policy).
Non-Cancelable Items
- Custom, personalized, or made-to-order items cannot be canceled once production begins.
How to Cancel Your Order
To cancel an order,
please email us at [email protected] with your order number and request.